National Utilities Manager – Property Portfolio

• Develop and implement the national utilities strategy, operating model, policies, standards and controls

• Lead the utilities function as an internal control tower with governance rhythms for queries, billing assurance, reconciliations and provider reviews

• Manage utilities expenses, recoveries, budgeting and forecasting nationally; identify leakage and optimise recovery ratios

• Oversee monthly reconciliations between municipal/Eskom costs, tenant recoveries, common-area allocations and technical losses

• Own the pre-billing validation framework and drive dashboards on billing accuracy, recovery, spend, losses and provider performance

• Negotiate and manage utilities and rates vendor contracts and SLAs; resolve non-performance

• Ensure all municipal, supplier and tenant utility queries are logged, tracked and resolved within service levels

• Maintain an accurate meter and infrastructure register and run a risk-based meter audit programme

• Support ESG and carbon reporting and energy-transition initiatives (solar PV, battery storage, wheeling, tariff optimisation)

• Lead, coach and develop the utilities team and maintain the utilities risk register

• Senior Certificate (Mathematics and Accounting preferred); tertiary qualification preferred

• At least 5 years’ utility management experience, preferably in the property sector, incl. 3–5 years in a management role

• Solid understanding of utility recovery in multi-tenanted properties, metering and verification principles and municipal tariffs

• Knowledge of electricity distribution, energy fundamentals and regulation on supply and recovery of electricity, water, sewer and rates

• Advanced Excel (pivot tables, large data sets), Power BI and SQL; strong financial, analytical and vendor-management skills