Proof of Position

Hi, I'm Kemi

I am currently a/the Legal & Customer Support Officer at Oasis Management Company

Kemi Kolawole

About Me

I am a professional who thrives on solving problems and helping others. My career is driven by a detail-oriented approach, empathy, and a dedication to seeing things through to resolution. I have a strong background in both legal practice and customer support, which allows me to understand the nuances of client needs and address them effectively. I enjoy working in environments where I can apply my analytical and critical thinking skills to identify and solve complex issues, making a positive impact on both the organization and its clients.

Industry Experience

Early Career Inspiration

My empathy for people and a strong desire to solve problems inspired me to pursue a career that combines legal practice, administration, and customer support. I wanted to make a tangible difference by addressing legal and administrative challenges while interacting directly with clients. This blend of fields allows me to use my legal knowledge to understand client issues deeply and resolve them with empathy and efficiency.

Career Highlights

Legal & Customer Support Officer at Oasis Management Company

Identified and resolved a critical portal glitch, preventing potential legal issues and financial losses for the company.

Skills & Expertise

My Professional Journey

Career Evolution & Experience

Legal Practitioner

K.S. Olutekunbi & Co.Name Unverified

Jan 2018 - Mar 2019

What I Did

Worked as a Legal Practitioner focusing on legal research, client consultations, and case preparations.

What I Learned

Developed strong analytical and problem-solving skills, and gained a deep understanding of legal procedures and client management.

Why I Moved

I wanted to expand my career into roles that involved more direct client interaction and problem-solving in real-time scenarios.

Associate Counsel

Fola Akinrinsola, Ojo & Co.Name Unverified
faosolicitors.comURL Unverified

Apr 2019 - Mar 2021

What I Did

Served as Associate Counsel handling legal cases, drafting documents, and advising clients.

What I Learned

Enhanced my ability to communicate complex legal concepts clearly and effectively to clients.

Why I Moved

I sought to integrate more administrative and customer support elements into my career, leveraging my legal expertise in broader contexts.

Administrative Assistant

HiiT PLCName Unverified
www.hiitplc.comURL Unverified

Jan 2023 - Oct 2025

What I Did

Worked as an Administrative Assistant, managing schedules, client interactions, and office operations.

What I Learned

Gained proficiency in multitasking and developed excellent interpersonal skills to enhance client satisfaction.

Why I Moved

I wanted to combine my administrative skills with my legal background in a role that offered more client-facing opportunities.

Legal & Customer Support Officer

Oasis Management CompanyName Unverified
oasismgt.netURL Unverified

Oct 2025 - Present

What I Did

Currently serving as Legal & Customer Support Officer, resolving client issues and ensuring compliance.

What I Learned

Refined my skills in problem identification and resolution, and learned to navigate complex client interactions with empathy and precision.

Why I Moved

I am currently looking to further deepen my expertise in roles that challenge my legal and customer support skills while allowing for personal and professional growth.

My Future Goals

Short-term

Enhance Customer Interaction Skills

In the short term, I aim to refine my customer interaction skills further, ensuring that I can address client needs with even more empathy and efficiency.

Medium-term

Expand Legal Expertise

In the medium term, I plan to expand my legal expertise, particularly in areas that directly impact customer support, to provide more comprehensive solutions.

Long-term

Pursue Leadership Roles

Long term, I aspire to take on leadership roles where I can guide teams in integrating legal and customer support functions to enhance overall service delivery.

Dream Work Environment

Work Philosophy

Empathy and Precision in Problem Solving

I believe in approaching every problem with empathy and precision. Understanding clients' perspectives is crucial, especially in legal and customer support roles where the stakes can be high. My work is driven by a commitment to detail and a proactive approach to identifying and solving issues. This philosophy ensures that I not only meet but exceed expectations, fostering trust and satisfaction among clients and colleagues alike.