Technical Hardware Support Tier 1

Job Advert Summary An after-sales support role responsible for liaising with clients to troubleshoot faults and assist with repair services, new installs, ad-hoc installations, and de/re-installation services for all Optix product ranges Duties & Responsibilities Efficiently plan and coordinate new installations, ad-hoc installations, de/re installations and repair services for all clients across all Optix product ranges where required. Perform sufficient troubleshooting steps before arranging …