Tech Officer: Jnr Customer Engineer (FS)

Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Ops Manager: Onsite Operations (M/S6) Core Description Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients. Key Deliverables / Primary Functions Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management syst…