Regional Process Excellence Leader - Customer Care

Epiroc in South Africa's Gauteng region seeks a Process Improvement Specialist for Customer Care to standardize processes, audit compliance, and drive efficiency across the Southern Africa region based in Jet Park, Boksburg. You will lead cross-functional initiatives, implement Lean methods, monitor KPIs, and ensure timely resolution of customer issues, contributing to a superior customer experience and alignment with Epiroc standards. J-18808-Ljbffr