Operations Manager 25000

This is a newly scoped role. The Operations Manager runs the café as a business and is responsible for the condition of the whole site. Reports directly to the owner. The café is integrated into The Drop but trades as its own commercial unit: it generates its own walk-in traffic, serves tunnel guests, supplies catering, and forms part of combined flight-and-food packages. Its profitability is this role's primary measure of success. Alongside that, the venue as a whole — floors, bathrooms, guest…