Junior Support Agent

A South African distributor specializing in print management, document security, and digital transformation software to streamline business workflows, is seeking a Junior Support Agent who will serve as the first line of defense for our proprietary document management, process automation, and print management software ecosystems. Responsibilities: Tier 1 Support: Act as the initial point of contact, managing triage and ticket logging. Troubleshooting: Perform basic technical problem-solving and…