Head of Ops Enablement & AI-Driven Automation

Woolworths Financial Services is seeking a Head of Operations Enablement to drive automation, digitisation and productivity across Customer Operations. The role reports to the Customer Operations Executive and requires partnering with IT, Product, QA and business leaders to optimise processes and knowledge transfer. The ideal candidate will bring extensive analytics experience, strong stakeholder management, and a track record of delivering actionable MI, performance improvement and change J-18…