Job Overview
GoldenRule is recruiting a Head of Information Systems in Cape Town (permanent senior position). The role leads the Business Analysis, Systems Analysis, Data Delivery, Helpdesk, Testing and Desktop Support functions, combining insurance domain knowledge, business analysis, technical architecture and vendor management expertise as the key link between business and technology.
Participating in MANCO, the Head of Information Systems develops and executes short- and long-term IT strategy aligned to the Group’s direction, advises leadership on technology opportunities, risks and investment, and oversees software development, systems integration and enterprise technology delivery. The role is accountable for system availability and resilience, data governance and regulatory reporting, cyber security and disaster recovery, the IT budget and vendor agreements, and for leading and developing the IT team.
Key Responsibilities
• Develop and execute short- and long-term IT strategy aligned to business objectives and Group direction
• Advise MANCO and business leadership on technology opportunities, risks and investment decisions
• Lead design, implementation and improvement of scalable, secure technology solutions; oversee development and integration
• Ensure availability, stability, performance and resilience of systems and infrastructure; oversee incident and production support
• Establish data governance frameworks; oversee data architecture, quality, reporting and regulatory reporting
• Maintain executive oversight of cyber security, information security, technology risk, DR and backup
• Manage the IT budget, technology vendors, outsourced partners and service agreements
• Lead and mentor the IT team; build capability through succession planning and coaching
• Report on technology performance, risks, project delivery and strategic initiatives; maintain IT governance and audit compliance
Required Qualifications
• Bachelor’s degree in Information Systems or related field
• Minimum 5 years’ experience in a similar role
• Experience managing a complex environment with strong focus on automation and system integrations
• Demonstrated experience engaging and presenting at MANCO and EXCO level
• Strong vendor and service-provider management experience
• Advantageous: outsourcing arrangements, enterprise delivery, cyber security / DR / BCP, data governance, IT budget management, regulated financial services
• Strong analytical and technical skills, with solid understanding of infrastructure, integrations and cloud environments
Skills & Requirements
About This Job
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