Customer Service Excellence Specialist

The Customer Service Excellence Specialist will be responsible for maintaining proactive relationships with customers, ensuring their satisfaction, and promoting the adoption of our products and services, hereby driving revenue expansion. Incumbents will work closely with the Lead and the Junior RM, RMs and HOD when needed to ensure that customers reach their goals using data driven insights.ResponsibilitiesManage a portfolio of merchants and build long-term relationships, demonstrating first-c…