Call Centre Team Leader

Reference: TWE002081-BD-2 A well-established healthcare company is looking for a Call Center Team Leader with PBQ. Position is based in Pretoria. We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service representatives in delivering excellent service. Team size is 15 - 25. The role focuses on driving performance through KPI management, coaching, quality assurance, and effective handling of customer escalations. Requirements Pharmacist's …